Privacy Policy

This Privacy Policy informs you regarding our policies on the collection, use, and disclosure of Personal Information we receive from users of the Neo Best Star mobile application ("the App").

By using the App, you agree to the collection and use of information in accordance with this policy. The App is a reward program where users can collect points by scanning QR codes on products and redeem these points for gift items.

Information Collection and Use

While using our App, we may collect certain non-personally identifiable information that relates to your use of the application. The primary purpose of this data collection is to facilitate the core functionality of the reward program. The types of information we collect include:

• QR Scan Data: Information about the products you scan, including the QR code data and the time of the scan. This is used to award points.
• Points and Redemption History: Records of the points you have collected, the gifts you have redeemed, and the status of your redemptions.
• Usage Data: Information about how you interact with the App, such as the features you use, the duration of your sessions, and any errors encountered. This helps us improve the app's performance and user experience.

We do NOT collect any personal financial information, such as credit card numbers or bank account details, as the App does not involve any cash payments or monetary transactions.

Log Data

We want to inform you that whenever you use our App, in a case of an error in the App, we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the App when utilizing our Service, the time and date of your use of the Service, and other statistics.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.

We want to inform App users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This App may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.